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The handbook · 12 sections
SEC 01
Welcome to Aspire CCS
Kaspar's founding message, how the handbook applies across our three entities, and how it will evolve as the business grows.
CEO message
Scope
Versioning
3 min read
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SEC 02
Purpose, Mission & Values
Our threefold mission, vision, and five core values — and how each value maps to one or more of the 2026 OKRs and their leads.
Mission
Five values
OKR linkage
4 min read
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SEC 03
Our Organisation
Three practice areas, the Aspire Leaderboard membership tiers (ALM, ALMP, ALMP+), Navigator, the Intelligence Platform, and our reporting lines.
Structure
Leaderboard tiers
Org lines
Geography
5 min read
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SEC 04
Your Employment with Aspire CCS
Employment types, probation, working hours and core hours, flexible & hybrid arrangements, remote working, the Global Expense Form, and contractor rules.
Contracts
Hours
Hybrid
Expenses
IR35 / DBA / ABC
6 min read
Rules vary
SEC 05
Compensation & Benefits
Pay cycles by entity, pension (NEST UK / private NL / 401(k) US), 24 days holiday, sickness, parental leave, health insurance, and the OKR-gated bonus.
Pay
Pension/401(k)
24 days holiday
Bonus gate
6 min read
Rules vary
SEC 06
Performance & Development
Q4 annual review, Q2 mid-year check-in, OKR framework with the 70–80% guidance, continuous feedback, L&D budget, career progression, and PIPs.
Q4 review
Q2 check-in
OKRs
L&D
4 min read
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SEC 07
Tools, Systems & Ways of Working
M365, HubSpot, Miro, Claude, Alchemer. AI tool approval process, document standards, the Time Tracker, system access, and IT security.
M365
HubSpot
Claude / AI
Time tracker
MFA
5 min read
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SEC 08
Client Engagement & Commercial Standards
How we engage with clients and vendors, the independence we protect, SOW standards via HubSpot, conflicts, and the Aspire CCS Memberships Data Handling Rules.
Independence
Confidentiality
SOWs
Vendor tiers
DPA
5 min read
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SEC 09
Code of Conduct & Compliance
Expected behaviours, EDI, anti-harassment, anti-bribery, conflicts of interest, social media, non-compete obligations, speak-up, disciplinary and grievance.
Behaviours
EDI
Anti-bribery
Non-compete
Whistleblowing
5 min read
Non-compete varies
SEC 10
Data Protection & Information Security
UK GDPR, EU GDPR, Illinois PIPA and Mississippi obligations. Handling personal data across HubSpot, Alchemer and AI tools. Breach reporting and individual rights.
UK GDPR
EU GDPR
PIPA
Breaches
SARs
5 min read
Rules vary
SEC 11
Health, Safety & Wellbeing
Health & safety responsibilities, DSE self-assessment via BreatheHR, accident reporting, mental health support, working hours and rest, reasonable adjustments.
DSE
Home working
Accidents
Mental health
Adjustments
4 min read
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SEC 12
Leaving Aspire CCS
Resignation, notice periods by entity, redundancy, offboarding handover, equipment return, exit interview with Martin and Kaspar, post-employment obligations, references.
Notice
Offboarding
Exit interview
References
4 min read
Notice varies